Effective Date: November 15, 2024
At Invoflix Systems (“we”, “us”, or “our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://invoflix.com/ and use our services, including Zoho implementation, web and Android development, and other IT services.
We also comply with the General Data Protection Regulation (GDPR) for users based in the European Union (EU). By using our website or services, you consent to the collection and use of your personal data as described in this Privacy Policy.
1. Information We Collect
We collect personal information that you provide to us when you interact with our website or use our services. This includes:
- Contact Information: Your name, email address, phone number, and other contact details.
- Service Information: Details related to your requests for Zoho implementation, IT services, and any other services we provide.
We collect this information when you:
- Fill out forms on our website, including contact forms or request for a consultation.
- Subscribe to our newsletters or promotional offers.
- Communicate with us via email or phone.
2. Legal Basis for Processing Personal Data (GDPR Compliance)
Under the GDPR, we must have a legal basis for processing your personal data. The legal bases we rely on include:
- Consent: You provide us with your personal data voluntarily, for example, when you sign up for newsletters or request a consultation.
- Contractual Necessity: We may need to process your data to provide you with our services, such as Zoho implementation, web development, and other IT services.
- Legitimate Interests: We may process your data for legitimate business purposes, such as marketing our services to you, unless you object to such processing.
You have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
3. How We Use Your Information
We use your personal information for the following purposes:
- To communicate with you regarding our services, offers, and promotions.
- To send you relevant information, updates, and news regarding Zoho implementation, web/Android development, and other IT services.
- To respond to your inquiries or requests for consultations and support.
- To improve our services and customer experience.
- To comply with legal obligations or protect our rights.
4. How We Protect Your Information
We take reasonable steps to protect your personal information using industry-standard encryption and security practices. However, no method of transmission over the internet is completely secure, and while we strive to protect your data, we cannot guarantee absolute security.
5. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your personal information with trusted service providers who assist us in providing our services. These may include:
- Service Providers: For example, email marketing platforms, cloud service providers, or Zoho tools.
- Legal Compliance: We may disclose personal information to comply with legal obligations or if required by law to protect our rights.
These third parties are obligated to protect your data and use it only for the purposes we specify.
6. Cookies and Tracking Technologies
We use cookies and similar technologies on our website to enhance your user experience, analyze trends, and gather demographic information. You can adjust your browser settings to block cookies, but this may limit some features of our website.
7. Your Rights under GDPR
If you are located in the European Union (EU), you have the following rights under the GDPR:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct or update any inaccurate or incomplete personal data.
- Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data, subject to certain exceptions.
- Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain situations.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing or other purposes.
- Right to Data Portability: You can request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.
If you would like to exercise any of these rights or have questions about how we handle your data, please contact us at privacy@invoflix.com.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to personal data collected by Invoflix Systems. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the updated policy will reflect the new effective date. We encourage you to review this policy regularly to stay informed about how we protect your personal information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, or if you wish to exercise your GDPR rights, please contact us at:
Invoflix Systems
Email: privacy@invoflix.com
Website: https://invoflix.com/
GDPR Data Protection Officer (DPO)
If required by law, Invoflix Systems has appointed a Data Protection Officer (DPO) who is responsible for ensuring compliance with GDPR. You can reach the DPO at privacy@invoflix.com.